Return Conditions

✨ Returns & Exchanges Policy

Simple and stress-free!

If you wish to request a return or an exchange, just follow these easy steps:

  1. Fill out the return form included in your package.

  2. Follow the instructions to ship the product back to the provided address.

  3. Send the item in its original packaging along with the completed form.


📦 Return Conditions

  • You have 30 days from the delivery date to request a return or exchange.

  • No explanation is required — we get it, sometimes it’s just not the one.


⏱️ Processing Times

  • Return requests are processed within 2–3 working days from when we receive the parcel.

  • Refunds will be issued to your original payment method within a few days.


Questions?
We’re here for you — just email us at maelistoreuk@gmail.com 💌